About Us

Empowering global fulfillment excellence through innovation and collaboration.

Our Story

Incorporated in the year 2019, our company has grown to be one of the most trusted e-commerce enablement SaaS platforms. We rapidly expanded from a four-member entity to a team with over 30 dedicated members over a course of a few years. Rooted in our commitment to delivering exceptional value to our customers, we've earned the trust and acquired 3PL, Prep Center, and Retail Brand customers across North America, the United Kingdom, APAC, and the Middle East. Despite our varied journeys, we are united by a shared vision: to redefine and simplify fulfillment and warehousing practices. As of today, we have enabled our customers to fulfill approximately 5 Million+ orders while attaining an error rate of < 0.2%. At Hopstack, the cornerstone of our mission is customer success and delivering a remarkable customer experience. Driven by a passionate and talented workforce, our goal is to deliver exceptional value and the best-in-class fulfillment services to a varied range of businesses.

Our Vision

To become the most trusted entity in the rapidly growing eCommerce fulfillment and software industry, dedicated to our customers' success by streamlining warehouse operations and eCommerce shipping processes.

Our Mission

To equip brands and businesses to achieve major successes in the eCommerce landscape. Strengthened by a diverse global team, we strive to lead our industry and positively influence the global landscape of eCommerce fulfillment.

Our Core Values

Our core values drive everything we do. They shape our culture, guide our business practices, and inspire us to deliver exceptional solutions and services to our customers. Discover the principles that define who we are and how we operate.

Customer value

Every decision and action we take is aimed at maximizing the value and satisfaction of Hopstack’s customers and users.

Innovation at core

Innovation is the core driver for us, be it building new products and technologies or improving existing internal processes.

Initiatives drive success

Initiatives are not only encouraged but are the very foundation of what we do to excel as a team and as a company.

Trust and Transparency

Mutual trust and candor are values that we hold close to our hearts and exhibit in all our interactions and conversations.

Self-Governance

We empower our teams with the autonomy to make decisions and take responsibility, driving accountability and innovation.

Leadership team

Gaurav Saraf

Founder & CEO
Gaurav leads the organization by shaping and implementing its vision & strategy, leveraging his strengths in leadership, change management, & strategic planning. His leadership is focused on enhancing customer service to boost business performance. His dedication to Hopstack stems from his desire to positively impact the team, customers, partners, and investors.

Vivek Singh

Co-Founder & COO
Vivek oversees the planning and implementation of the organization’s operational, legal, managerial, and administrative frameworks, ensuring effective reporting and operational controls. He guides the organization by defining and executing its strategic vision, drawing on his expertise in leadership and change management.

Our Commitment to Excellence and Innovation

At Hopstack, we pride ourselves on achieving 99.8% order accuracy, shipping over 6 million orders, improving fulfillment speeds by 31%, and enhancing receiving efficiency by 46%, showcasing our commitment to excellence and innovation in the industry.

Data & Compliance Certifications

Hopstack is committed to upholding the best practices in customer data security and is certified to comply with ISO-27001 and SOC-2
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Our Partners

Partners with leading businesses and solutions providers to accelerate and simplify fulfillment operations.
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Contact

We'd Love To Hear From You

Get in touch with us if you have any questions or inquiries. Our team is always there to assist you.

Sales

Connect with Our Sales Team for Tailored Solutions
sales@hopstack.io

Support

Get Assistance from Our Dedicated Support Team
support@hopstack.io

Media

Reach Out for Media Inquiries & Collaborations
marketing@hopstack.io

Partnership

Partner with Us for Mutual Growth and Success
contact@hopstack.io

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